Terms and Conditions

Acceptance of Terms

By accessing our website, placing an order or using any of our services, you agree to be bound by these Terms and Conditions, our Privacy Policy, Refund and Cancellation Policy, and Pickup and Delivery Policy. If you do not agree with any part of these terms, please do not use our services.

Use of the Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use of, this website by any third party. You must not misuse the website by knowingly introducing viruses, malware or other harmful material.

Our Services

Super Express Laundry provides professional laundry, dry cleaning, steam ironing and garment care services with doorstep pickup and delivery. We reserve the right to refuse service to any customer or reject any order at our discretion, including orders outside our service area.

Orders and Bookings

When you place an order, you confirm that the information you provide is accurate and complete. We rely on the details you provide to schedule pickups, process payments and deliver your garments. We will confirm your booking through the contact details you share with us.

• Provide a correct and reachable phone number and address
• Be available to hand over the laundry at the confirmed time
• Inform us in advance of any special care requirements for your garments
• Ensure that no prohibited or perishable items are included in your laundry

Pricing and Payments

All prices are displayed in Indian Rupees (INR). Prices for services may change from time to time, and the price confirmed at the time of booking will apply to your order. Payment is due as per the payment terms communicated at the time of booking, unless otherwise agreed.

Customer Responsibilities

You are responsible for the items you hand over to us. Please check your pockets before sending clothes for laundry or dry cleaning and remove all personal belongings. We will not be liable for valuables left in pockets, and we recommend that you do not send delicate, extremely expensive or irreplaceable items unless specifically agreed with us.

Limitation of Liability

To the maximum extent permitted by law, Super Express Laundry shall not be liable for any indirect, incidental, special or consequential damages arising out of or in connection with the use of our website or services. Our total liability for any claim relating to a single order shall not exceed the value of that order.

Intellectual Property

All content on this website, including text, graphics, logos, images and software, is the property of Super Express Laundry or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute or use any content from this website without our prior written permission.

Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising out of or relating to these terms or our services shall be subject to the exclusive jurisdiction of the courts at Secunderabad, Telangana.

Contact Us

If you have any questions about this policy, please contact us and we will be happy to help.